Frequently Asked Questions
Just contact us with any questions you might have or call us on 01420 571468 when a human will endeavour to answer your call and we will answer any questions you may have about any of our Experiences.
We accept payment by Credit or Debit Card (over the 'phone), Bank Transfer, Paypal or Cheque. Please contact us to confirm your reservation and to ask any additional questions you may have. For payment of your Experience by bank transfer or PayPal, we will email you with our bank/PayPal details. For card payment please call us on 01420 571468. Once payment has been received we will then email your Experience voucher to you.
Once you have you have paid for and received your Experience voucher just call us on 01420 571468 with your preferred dates and we will allocate a slot for your ride. Your chosen date and time will then be confirmed by email. Rides generally start at 10:30am, 12:30pm, 2:30pm or 4:30pm. Please remember that we do get booked up from about March onwards for the busy riding season from April through to September so please have a few dates available for your Experience so as to avoid disappointment.
All our Experiences start and end from our address; 26 Telegraph Lane, Four Marks, Alton, Hampshire GU34 5AX.
Yes - all Experiences will include one or more refreshment and/or comfort breaks (depending on the overall Experience duration) at a cafe or a roadside location where you will be able to purchase a snack and/or a hot or cold drink.
There are some excellent B&B's near us and we have negotiated a discount for Harley Riders customers., Just go to our contact us page to find out more.
Pillions must be at least 18yrs of age, weigh less than 16.5 stones (105kg) and have a height greater than 4ft 11" (150cm).
You must wear clothing that is comfortable and appropriate for the weather conditions. We supply a riding jacket, helmet and gloves. Shorts and/or sandals are not allowed and footwear must cover your feet.
We continually check the forecast as we do not ride in the rain or if it is forecast to rain. If it looks like rain for the time of your Experience then we will contact you by text at least 24hours before your alloted time to re-schedule.
We do not supply waterproofs. Should we get caught out on the ride, you might want to consider bringing a waterproof jacket that can then be folded up and stored in a small rucksack.
We are located just on the edge of the The South Downs and there are lots of lovely walks nearby. If refreshments are required then the Garhowen Garden Centre Tree House Cafe is 10 minutes walk from us. We are also 2 miles away from Chawton Village, which has the Jane Austen Museum and Cassandra's Cup tea room opposite. In the same village, Chawton House is a great place to visit with its lovely garden and walks. The Watercress Steam Railway and it's main station at Alresford is just a few miles away also.
Our bikes have a small luggage rack bag, which can carry small items (water, phone, purse etc) that you might want to have with you for the ride. Don't forget we will stop at a cafe for a break and some refreshments, so you will need a small amount of money if you want to buy a drink/snack etc.
For safety reasons, whilst riding, you will not be able to take photographs. All our Experiences have at least one stop where we will be able to take photographs of you on our bike.